Privacy Policy

 

Effective Date: July 01, 2025

Welcome to Yede.co.id (“Yede”, “we”, “our”, or “us”). We are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services to purchase tickets for sports events in Indonesia.

1. Information We Collect

We may collect the following types of information when you use our platform:

1.1. Personal Information

  • Full Name

  • Email Address

  • Phone Number

  • Billing Address

  • Payment Information (processed securely via third-party payment gateways)

  • Government-issued ID (if required for certain events)

1.2. Technical Information

  • IP Address

  • Browser type and version

  • Device information

  • Cookies and usage data

1.3. Transaction Data

  • Event ticket purchases

  • Payment confirmations

  • Order history

2. How We Use Your Information

We use your personal data for the following purposes:

  • To process your ticket purchases and payments

  • To send confirmation emails, receipts, and event updates

  • To improve our platform functionality and user experience

  • To provide customer support

  • To detect and prevent fraud or other unauthorized activities

  • To comply with legal obligations

3. Sharing of Information

We do not sell your personal data. We may share your information with:

  • Event Organizers, to verify ticket purchases

  • Payment processors, to complete transactions

  • Service providers, who assist with website operations (e.g., hosting, email services)

  • Government authorities, if required by law or to protect our legal rights

4. Data Retention

We retain your personal data only as long as necessary to:

  • Fulfill the purposes outlined in this Privacy Policy

  • Comply with legal obligations

  • Resolve disputes and enforce agreements

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Maintain user sessions

  • Analyze website traffic

  • Personalize content and promotions

You can manage cookie preferences through your browser settings.

6. Your Rights

Subject to applicable Indonesian laws, you have the right to:

  • Access the personal data we hold about you

  • Correct inaccurate or outdated information

  • Request deletion of your data

  • Withdraw consent (where applicable)

To exercise your rights, please contact us at privacy@yede.co.id.

7. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, misuse, or alteration. However, no system is completely secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies independently.

9. Children’s Privacy

Our services are not intended for children under the age of 13 (or under the age specified by local law). We do not knowingly collect data from minors.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please contact us:

📧 Email: privacy@yede.co.id
🌐 Website: https://yede.co.id

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